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What we doMedical, administrative, marketing, customer-facing and technology work — delivered so your team can run it without us in the room.
Five service lines, one operating standard. Whatever we take on, the engagement produces the same artifact: a documented, reviewable process your team can run — not knowledge locked inside one person’s head.
That is the thread between a medical virtual assistant program and a website rebuild. Both get mapped as they actually run, written into a single source of truth, checked for the places where errors get in, and rebuilt so the correct path is also the fastest one. The same six steps apply to all five.
Pick the line that matches what is slipping. Each page covers what is included, who it fits, how we run it, what you keep at the end, and the questions clients ask before signing.
Medical virtual assistants and healthcare back-office support — patient intake, eligibility and benefits verification, prior authorizations, claims follow-up and records administration, handled to HIPAA standard.
The administrative layer that keeps an operation running — records and data entry, order and transaction processing, vendor and billing administration, plus the SOPs and QA audits that keep it consistent.
Your digital presence planned, produced, published and reported on — content calendars, graphics and carousels, short-form video and reels, community management and monthly performance reporting.
Front-line teams that protect the customer relationship — voice, email, chat and tickets, order lifecycle and returns, escalation paths that name an owner, and coaching against a written quality standard.
Websites built or rebuilt, found in search, backed by databases that stay clean. Development, redesign and migration, SEO, database design and management, custom web apps, payment and booking integrations, analytics and hosting — all delivered by our in-house IT team.
Tell us what's slipping — a medical program, a back office, a content calendar or a support queue — and we'll show you how GIYA Global would hold it together.
Tell us who you are and when suits you. We'll confirm by email within one business day.
Thank you — we've received your request and will confirm the slot by email within one business day.