Where our experience was built.

Eleven years across U.S. accounts in six lines of business, plus the hospitality and e-commerce work our IT team delivers today.

Healthcare

Insurance & benefits

Telecommunications

Retail & e-commerce

Logistics & freight

Field service

In detail

The workflows behind each line.

Healthcare & medical support

Medical virtual assistant programs
Patient intake & scheduling
Eligibility & benefits verification
Authorizations & claims follow-up
HIPAA-compliant documentation

Insurance & benefits

Coverage verification
Benefits investigation
Claim denial & dispute escalation
File closure & audit trails

Telecommunications

High-volume consumer accounts
Risk & compliance controls
FMEA preventive frameworks
Transaction & call documentation audits

Retail & luxury e-commerce

Order lifecycle support
Customer service & sales
Shopify & Gorgias workflows
Returns & escalation handling

Logistics & freight

Driver & load dispatch
Booking through delivery coordination
Real-time documentation accuracy
Carrier & shipper coordination

Field service operations

Engineer dispatch & routing
Installation & repair scheduling
Preventive maintenance cycles
Parts & service record control

Food service & hospitality

Online ordering platforms
Loyalty & rewards programs
Payment & QR Ph integrations
Menu and inventory administration

Keep reading

Where to next.

Services

What we deliver.

Five services built on that experience.

See services → Portfolio

What we have built.

Client websites and our own systems.

See the portfolio → Get in touch

Talk through your sector.

Book a slot with the team.

Get in touch

Better operation starts here.

Tell us what's slipping — a medical program, a back office, a content calendar or a support queue — and we'll show you how GIYA Global would hold it together.

info@giyaglobal.com